# With all due respect: Lambda - CHECK YOUR EMAILS

**URL:** <https://deeptalk.lambda.ai/t/with-all-due-respect-lambda-check-your-emails/4774>\
**Category:** Technical Help\
**Created:** [October 14, 2025, 5:03am UTC](https://deeptalk.lambda.ai/t/with-all-due-respect-lambda-check-your-emails/4774 "2025-10-14T05:03:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gap](https://avatars.discourse-cdn.com/v4/letter/g/a4c791/32.png) [@gap](https://deeptalk.lambda.ai/u/gap)\
**Post date:** [October 14, 2025, 5:03am UTC](https://deeptalk.lambda.ai/t/with-all-due-respect-lambda-check-your-emails/4774/1 "2025-10-14T05:03:30Z")

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I have a business which utilises lambda cloud servers which were great until I was locked out without warning and have been unable to receive any correspondence at all from Support.

It’s at the point where I am assuming they either have an issue with their email server, ticketing platform, or don’t have enough support for the demand of their customers (despite this being the first time I have required support.)

Otherwise, my emails have fallen outside of their standard process which would be raising a support query through the ticketing portal. However, this requires access to your account - which is my problem.

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**Author:** ![hayden](https://avatars.discourse-cdn.com/v4/letter/h/91b2a8/32.png) [@hayden](https://deeptalk.lambda.ai/u/hayden)\
**Post date:** [November 18, 2025, 8:33pm UTC](https://deeptalk.lambda.ai/t/with-all-due-respect-lambda-check-your-emails/4774/2 "2025-11-18T20:33:38Z")

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Hello @gap

Sorry to hear you haven’t been getting responses. Our support team is available 24/7.

If you are unable to access your account to open a ticket within the dashboard. You can create a ticket from the link below without the need to sign in to the account.

[https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new)

If you’ve already sent a ticket or email, feel free to share the email with me privately by clicking my profile and sending a private message, and we can double-check that we’ve received your request.

Best,  
Hayden  
Lambda Team